1800 BC – the world’s first known customer complaint

Posted On: Oct 24th, 2018 at 13:32

The world’s first known customer complaint has been dated to 1800 BC and comes from Ur in Mesopotamia, modern-day southern Iraq.
The clay tablet depicts a complaint from a merchant called Nanni about the poor quality of the materials he had been sent by someone called Ea-nasir.
The complaint must have been worth Nanni spending a lot of time writing into the clay tablet in cuneiform, and it shows he was provided with poor quality copper from Ea-nasir. The shipment ordered would have been extremely valuable and no doubt the lesser quality products he was provided with caused Nanni a lot of resentment and anger.
Suffice to say there are no hearts or kisses at the end of the text.